Introduction

At Ayush Nature View Homestay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or stay with us.

By using our services, you agree to the collection and use of information in accordance with this policy. We are dedicated to being transparent about our data practices and giving you control over your information.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, and government-issued ID (for check-in compliance).
• Booking Details: Room preferences, special requests, dietary requirements, and payment information (processed securely through our payment gateway).
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
• Communication Data: Any correspondence you send to us via email, phone, or through our contact forms.

How We Use Your Information

We use your information for the following purposes:

• To process and confirm your bookings and reservations.
• To personalize your stay experience and accommodate special requests.
• To communicate with you regarding your booking, updates, and promotional offers (with your consent).
• To improve our website, services, and guest experience through analytics.
• To comply with legal obligations and regulatory requirements.

Information Sharing

We value your trust and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services (e.g., payment gateways, booking platforms).
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption: All data transmitted between your browser and our website is encrypted using SSL/TLS technology.
• Secure Storage: Your information is stored on secure servers with restricted access.
• Payment Security: Payments are processed through PCI-DSS compliant payment gateways.
• Access Controls: Only authorized personnel have access to your personal information.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device.

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your preferences and settings.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Objection: Object to the processing of your information for marketing purposes.
• Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.